Along with our business and internal computer systems, the named app & the corresponding infrastructure is designed to comply with the following national and international legislation with regards to data protection and user privacy:
The NDT Events app compliance with the above legislation, all of which are stringent in nature, means that the app is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well. If you are unsure about whether the app is compliant with your own country of residences’ specific data protection and user privacy legislation you should contact our data protection officer (details of whom can be found in section 9.0) for clarification.
The NDT Events app collects and uses personal information for the following reasons:
When the app on your device connects to our server to download content your device’s IP address (which could be used to personally identify you) is logged by our server. A unique ID (generated in the app and not shared across our apps) is also sent with each request. These logged items are used to ensure there is no abuse of the service (e.g. banning IP addresses which try to cause a Denial of Service attack).
Should you choose to create an account in the app, the email address and password you enter to create your account will be saved to our server’s database. This information is only used by us to identify you when you access your schedule. Schedule items are saved so you can login and view them on multiple devices or restore your schedule should you re-install the app.
Your account and its associated personal data will remain in our database until we see fit to remove the account. Should you wish to have your account and its associated personal data deleted, please email us here using the email address that you signed up with.
Should you opt to send us feedback using the mechanism offered within the app you have the choice to enter your email address. If you do choose to enter your email address this will be saved to our server’s database. This information will only be used by ourselves and our app developers to respond to your feedback.
Your feedback will remain in our database until we have liaised further with you about your specific comments (should it be deemed necessary and you have supplied an email address for us to correspond with you). Should you wish to have your feedback deleted sooner than we would usually do so, please email us here using the email address that you signed up with.
As detailed in section 3.1 above, if you use the app some personal information will be stored within our server logs. Your IP Address will be stored in a plain text format for an initial 24 hour period and, under normal circumstances, can only be accessed by our server operators who have the highest system privileges. After 24 hours the server logs are encrypted, these encrypted logs are retained for a further 30 days before being destroyed.
If you chose to create an account then your details (as described in section 3.2) will be stored within our database, copies of this database are created for backup purposes, each backup is encrypted for safe archival for a period of 7 days.
If you chose to supply your email address when submitting feedback (as described in section 3.3) your address and feedback will be stored within our database, copies of this database are created for backup purposes, each backup is encrypted for safe archival for a period of 7 days.
The server providing the API for the NDT Events app is hosted by Regal Software within multiple UK data centres located just outside London.
Some of the data centres more notable security features are as follows:
All traffic (transferral of files) between the server and the app is encrypted and delivered over HTTPS.
We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and comply with the legislation set out in section 2.0.
We will report any unlawful data breach of this app’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.
The data controller for this app is: The British Institute of Non-Destructive Testing Limited, a UK Private Limited Company with company number: 969051
Whose registered office is:
Midsummer House,
Riverside Way,
Bedford Road,
Northampton .
NN1 5NX
Mr. David Gilbert
Director, The British Institute of Non-Destructive Testing Ltd.
Telephone: 01604 438300
Email: [email protected]
This privacy policy may change from time to time in line with legislation or industry developments. We will not explicitly inform our clients or app users of these changes. Instead, we recommend that you check this page occasionally for any policy changes. Specific policy changes and updates are mentioned in the change log below.