Along with our business and internal computer systems, the named app & the corresponding infrastructure is designed to comply with the following national and international legislation with regards to data protection and user privacy:
The NDT News app compliance with the above legislation, all of which are stringent in nature, means that the app is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well. If you are unsure about whether the app is compliant with your own country of residences’ specific data protection and user privacy legislation you should contact our data protection officer (details of whom can be found in section 9.0) for clarification.
The NDT News app collects and uses personal information for the following reasons:
When the app on your device connects to our server to download content, your device’s IP address (which could be used to personally identify you) is logged by our server.
If you opt-in to allow sending of crash reports, if the app crashes, some data about your device is sent to the provider of this service, Firebase Crashlytics
This data is used by us to try and ascertain why the app on your device crashed. Collecting this data helps us identify recurring problems that need to be fixed in future app updates.
Full details of data collected can be found here. Below is a typical example of the type of data that is sent from your device:
| Value | |
|---|---|
| Date of crash | 07/12/2023 9:43:18 AM |
| App Name | NDT News |
| App Version | 4.0.1 (8) |
| Device OS Name | iOS |
| Device OS Version | 17.1.2 |
| Device Model | iPhone 13 Pro Max |
| Device RAM free | 83.89 MB |
| Device Disk Space | 70.27 GB |
| Device Orientation | Portrait |
| Jailbroken/rooted | No |
| App running in background | No |
| Class/Module Name | CDParseNews.swift |
| Line Number | 89 |
| Method | CDParseNews.deleteObject(_:id:) |
| Crash Stack Trace |
Fatal Exception: NSGenericException 0 CoreFoundation 0xf27f4 (Missing UUID 9f046e3672863a6ea280699d6e47cfaf) 1 libobjc.A.dylib 0x19eb4 (Missing UUID 49e2dcb3f0143fcf949bf5f57b3ef0a8) 2 CoreFoundation 0x1966fc (Missing UUID 9f046e3672863a6ea280699d6e47cfaf) 3 CoreData 0x2f774 (Missing UUID 4c21b09b59253cb68eaec6c4193d7786) 4 CoreData 0x8c5b4 (Missing UUID 4c21b09b59253cb68eaec6c4193d7786) 5 CoreData 0xfb348 (Missing UUID 4c21b09b59253cb68eaec6c4193d7786) 6 NDT News 0x233f0 CDParseNews.deleteObject(_:id:) + 89 (CDParseNews.swift:89) 7 NDT News 0x22a44 closure #1 in CDParseNews.parseData() + 51 (CDParseNews.swift:51) 8 NDT News 0x1ea90 thunk for @escaping @callee_guaranteed () -> () ( |
| Generated User UUID | 9DD1ACF9-1CBE-49AD-B9A4-ED113ECC9BE4 |
Please note: the transfer of information about crashes and malfunctions to the Crashlytics service is optional and can be enabled or disabled at any time from within the app settings.
As detailed in section 3.1 above, if you use the app some personal information will be stored within our server logs. Your IP Address will be stored in a plain text format until the end of the current day (up to a 24-hour period) and, under normal circumstances, can only be accessed by our server operators who have the highest system privileges. At the end of each day the server logs are encrypted, these encrypted logs are retained for a further 30 days before being anonymised. The anonymisation process alters any personally identifiable information to the point where it cannot be linked back to you as an individual.
The data collected in section 3.2 is sent directly to the provider of this service, Firebase Crashlytics. Some of the data is copied to an offline spreadsheet which is used to identify repeat crashes in the same module/method.
The server providing the supporting infrastructure for the NDT News app is hosted by Digital Ocean within their London, UK region.
DigitalOcean’s infrastructure is continually maintained following internationally recognised security controls. Their infrastructure is monitored 24/7/365 and undergoes third-party audits as well as targeted testing annually. For physical security, each of their data centre colocation providers maintain industry-recognized certifications and it's networks are MANRS certified.
All traffic (transferral of files/data) between the server and the app is encrypted and delivered over HTTPS.
We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and comply with the legislation set out in section 2.0.
We will report any unlawful data breach of this app’s database or the database(s) of any of our third-party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.
The data controller for this app is: The British Institute of Non-Destructive Testing Limited, a UK Private Limited Company with company number: 969051
Whose registered office is:
Midsummer House,
Riverside Way,
Bedford Road,
Northampton .
NN1 5NX
Alicia Carroll
Quality Officer, The British Institute of Non-Destructive Testing Ltd.
Telephone: 01604 438300
Email: [email protected]
This privacy policy may change from time to time in line with legislation or industry developments. We will not explicitly inform our clients or app users of these changes. Instead, we recommend that you check this page occasionally for any policy changes. Specific policy changes and updates are mentioned in the change log below.